Plans built for every stage of conversational AI testing.
Start self-serve and scale into guided onboarding or a fully custom Enterprise deployment — every plan runs on the same testing engine.
Simple, transparent pricing
Three plans, one testing platform. Pick the level of hands-on support and scale that matches where your team is today.
Self-Serve Professional
For teams ready to set up and run their own testing.
Billed annually
- ✓Agentic AI TestingAI-driven testing that autonomously explores your conversational AI to surface issues without scripted tests. Learn more →
- ✓Exploratory TestingQuickly map your conversational system, surface its different paths and areas, and get a jump start on building structured test cases. Learn more →
- ✓Functional TestingScripted test cases that verify your conversational AI behaves as expected across defined scenarios. Learn more →
- ✓Continuous MonitoringScheduled, ongoing tests that catch regressions and downtime in your live conversational AI. Learn more →
Guided Professional
For teams that want hands-on setup and ongoing support.
Billed annually
- ✓ All Self-Serve features Agentic AI Testing · Exploratory Testing · Functional Testing · Continuous Monitoring
- ✓Model TestingTesting focused on the language model behind your conversational AI, evaluating accuracy and response quality. Learn more →
- ✓All channels, including WhatsAppTest and monitor your conversational AI across every channel you support, including voice, chat, and WhatsApp.
Custom Enterprise
For large-scale, mission-critical deployments.
Custom quote for your scale
- ✓ All Guided features Agentic AI Testing · Exploratory Testing · Functional Testing · Continuous Monitoring · Model Testing · All channels, including WhatsApp
- ✓Testing-as-a-ServiceBespoken's team runs and manages your testing program for you on an ongoing basis.
- ✓On-Prem / VPC deploymentDeploy Bespoken inside your own private cloud or on-premises environment for full data control.
Self-Serve Professional and Guided Professional prices are shown as a monthly rate but billed annually.
Compare plans in detail
Every feature, plan by plan — scroll sideways on smaller screens.
| Feature | Self-Serve Professional | Guided Professional | Custom Enterprise |
|---|---|---|---|
| Agentic AI Testing | ✓ | ✓ | ✓ |
| Exploratory Testing | ✓ | ✓ | ✓ |
| Functional Testing | ✓ | ✓ | ✓ |
| Continuous Monitoring | ✓ | ✓ | ✓ |
| Model Testing | – | ✓ | ✓ |
| All Channels (including WhatsApp) | – | ✓ | ✓ |
| Testing-as-a-Service | – | – | ✓ |
| On-Prem / VPC Deployment | – | – | ✓ |
| Interactions included | 5,000 / month | 10,000 / month | Unlimited |
| Users included | 1 per account | 3 per account | Unlimited |
| Support | Self-service help, training videos, documentation & email | 10 hrs setup help + dedicated Discord channel | Custom SLAs, private cloud / on-prem deployment |
Frequently asked questions
What's included in the free trial?
You can explore Bespoken's testing and monitoring capabilities during your 2-week free trial. Your team can evaluate the platform with your own conversational AI systems before choosing a plan.
Can I change plans later?
Yes. You can move to a different plan as your testing needs grow. Our team can also help you determine which plan fits your current usage.
How does billing work?
All Bespoken plans are billed annually. Plans are based on an annual contract with a single annual payment.
What happens if I reach my monthly interaction limit?
Your plan includes a monthly interaction allowance. If you need additional capacity, contact us to discuss your options.
Which plan is right for my team?
Self-Serve is designed for teams that want to get started independently. Guided adds more support as your testing needs grow, while Enterprise is designed for larger or more complex requirements.
Can I get additional support or custom requirements?
Yes. Enterprise plans can include additional support and deployment options tailored to your organization.
Can I use Bespoken across different types of conversational AI?
Yes. Bespoken supports testing and monitoring for conversational systems including IVR, chatbots, voice AI, and agentic AI.
Do I need technical resources to use Bespoken?
Bespoken is designed to be self-serve, so teams can get started without extensive engineering involvement. Additional support is available depending on your plan.
Additional services
Two ways to go deeper when a standard plan isn't enough on its own.
Load Testing
Measures your system's capacity for handling concurrent communications — before your customers find the limit.
- Evaluates volume capacity across calls, chats, and emails
- Includes simulated contact center agents for incoming and outgoing interactions
- A budget-friendly approach — we consult with you to ensure maximum ROI for your load testing dollar
Professional Services
Specialized consulting to support your conversational AI testing implementation, end to end.
- Test architecture and design
- Test implementation
- DevOps design and implementation
"Our goal is the success of our customers, and we leverage our professional services group to help ensure this."
Contact Sales →Results That Speak for Themselves
The same testing engine behind every plan, at enterprise scale.
Not sure which plan is right for you?
Talk to our team about your testing needs, or start on Self-Serve Professional today and upgrade whenever you're ready.